Legal notice

Privacy Policy

Last Updated: July 2026

At Mubaya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our artwork, or communicate with us.

Mubaya is operated by ZEMUYA LTD.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through third-party payment providers)
Order details and purchase history
Messages or inquiries submitted through our contact forms

We may also collect technical information such as:

IP address
Browser type
Device information
Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Create and deliver your artwork
Communicate with you about your purchase
Provide customer support
Respond to custom artwork requests
Improve our website and customer experience
Send important updates regarding your order

We do not sell, rent, or trade your personal information to third parties.

3. Handmade Artwork & Customer Communication

Because our artworks are handcrafted and often made to order, we may use information provided by you, such as:

Preferred dimensions
Color preferences
Custom design requests
Interior style preferences

This information is used only to create and deliver your requested artwork.

4. Payments

All payments are processed securely through trusted third-party payment providers.

We do not store or have access to your complete payment card details.

Payment providers process your information according to their own privacy policies.

5. Shipping Information

To deliver your order, we may share necessary information with trusted shipping partners, including:

Customer name
Delivery address
Contact details required for delivery

We only share information necessary to complete your order.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Understand how visitors use our website
Improve website performance
Provide relevant content

You may choose to disable cookies through your browser settings.

7. Third-Party Services

We may use trusted third-party services, including:

Payment processors
Shipping companies
Website hosting providers
Analytics providers
Marketing platforms

These providers only receive information necessary to provide their services and are responsible for protecting your information according to their own privacy policies.

8. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission method is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Requesting access to your personal information
Requesting correction of inaccurate information
Requesting deletion of your information
Objecting to certain uses of your data

To make a request, please contact us using the information below.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Mubaya
Operated by: ZEMUYA LTD

Email: support@mubayastudio.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

Any updates will be posted on this page with the revised date.